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Consultation Counters for Consumer Affairs

Have you experienced or heard about these types of problems?

 *An item you bought online was different from the one you were expecting or

 *Your deposit was not refunded when you moved out of your apartment?

→ Listed below are the consultation counters where you can ask for advice on problems you might have when buying goods, using services, etc.

 ※Since the advisors can only speak Japanese , please bring a person who speaks Japanese.

 ※Telephone consultations in foreign languages are not available.

 

Tokushima Prefecture Consumer Information Center(徳島県消費者情報センター)
Consultation hours Weekdays (except Wednesdays) 09:00-18:00 , Saturdays and Sundays 09:00-16:00
Closed Wednesdays, national holidays, year-end and New Year holidays
Location Tokugin Tomoni Plaza (Tokushima Youth Center) 5F, 2-1, Jonai, Tokushima-cho, Tokushima-shi (徳島市徳島町城内2番地1とくぎんトモニプラザ(徳島県青少年センター)5F)
TEL 088-623-0110 (in Japanese only)
FAX 088-623-0174

Tokushima City Consumer Affairs Center(徳島市消費生活センター)
Consultation hours Every day of the week (except Tuesdays) 10:00-17:00
Closed Tuesdays, national holidays, year-end and New Year holidays
Location Amiko Bldg. 3F, 1-24, Moto-machi, Tokushima-shi(徳島市元町1-24 アミコビル3階)
TEL 088-625-2326(in Japanese only)
FAX 088-625-2365
URL http://www.city.tokushima.tokushima.jp/shisetsu/sonota/shouhi_seikatsu.html

Naruto City Consumer Affairs Center(鳴門市消費生活センター)
Consultation hours Weekdays 09:30-15:30
Closed Saturdays, Sundays, national holidays, year-end and New Year holidays
Location Uzushio Kaikan 4F, 165-10, Aza-Higashihama, Minamihama, Muya-cho, Naruto-shi(鳴門市撫養町南浜字東浜165-10 うずしお会館4階)
TEL/FAX 088-686-3776(in Japanese only)
URL http://www.city.naruto.tokushima.jp/kurashi/bosai/sodan/shouhi.html

Komatsushima City Consumer Affairs Center(小松島市消費生活センター)
Consultation hours Weekdays 9:00~16:00
Closed Saturdays, Sundays, national holidays, year-end and New Year holidays
Location Board of Education Bldg. 1F, 2-14, Yokosu-cho, Komatsushima-shi(小松島市横須町2-14 教育委員会庁舎内1階)
TEL/FAX 0885-38-6880(in Japanese only)
URL https://www.city.komatsushima.tokushima.jp/docs/2754.html

Anan City Consumer Affairs Center(阿南市消費生活センター)
Consultation hours Weekdays 9:30~16:30
Closed Saturdays, Sundays, national holidays, year-end and New Year holidays
Location Anan Social Welfare Center 3F, 40-17, Kompukuji, Tomioka-cho, Anan-shi(阿南市富岡町今福寺40番地17阿南社会福祉会館3階)
TEL 0884-24-3251(in Japanese only)
FAX 0884-23-6079
URL http://www.city.anan.tokushima.jp/docs/2010100400028/

Yoshinogawa City Consumer Affairs Center(吉野川市消費生活センター)
Consultation hours Weekdays 9:00~15:30
Closed Saturdays, Sundays, national holidays, year-end and New Year holidays
Location General Affairs Department, Main Bldg. 3F, Yoshinogawa City Hall, 115-1, Kamojima, Kamojima-cho, Yoshinogawa-shi(吉野川市鴨島町鴨島115-1(吉野川市役所本館3階 総務課内))
TEL 0883-36-1840(in Japanese only)
FAX 0883-22-2244
URL http://www.city.yoshinogawa.lg.jp/docs/2017042700025/

Awa City Consumer Affairs Center(阿波市消費生活センター)
Consultation hours Weekdays 9:00~16:00
Closed Saturdays, Sundays, national holidays, year-end and New Year holidays
Location Awa City Hall 1F, 201-1, Aza-Furuta, Kirihata, Ichiba-cho, Awa-shi(阿波市市場町切幡字古田201-1(阿波市役所1階))
TEL 0883-30-2222(in Japanese only)
FAX 0883-30-2223
URL http://www.city.awa.lg.jp/docs/2017052500011/

Mima District Consumer Affairs Center(美馬地区消費生活センター)
Consultation hours Weekdays 9:00~15:30
Closed Saturdays, Sundays, national holidays, year-end and New Year holidays
Location Wakimachi Elderly Welfare Center 2F, 1265-1, Oaza-Wakimachi, Waki-machi, Mima-shi(美馬市脇町大字脇町1265番地1(脇町老人福祉センター 2F))
TEL 0883-53-1541(in Japanese only)
FAX 0883-53-1542
URL http://www.city.mima.lg.jp/gyousei/kurashi/seikatsujoho/0006.html

Miyoshi Consumer Affairs Center(みよし消費生活センター)
Consultation hours Weekdays 9:00~16:00
Closed Saturdays, Sundays, national holidays, year-end and New Year holidays
Location No. 1 Branch Office Bldg., Miyoshi City Office, 2145-1, Machi, Ikeda-cho, Miyoshi-shi(三好市池田町マチ2145番地1(三好市役所 第1分庁舎内))
TEL 0883-72-7188(in Japanese only)
URL https://www.miyoshi.i-tokushima.jp/docs/215444.html

Matsushige-Kitajima Consumer Affairs Center(松茂・北島消費生活センター)
Consultation hours Weekdays 9:00~15:00
Closed Saturdays, Sundays, national holidays, year-end and New Year holidays
Location Matsushige Town Hall 1F, 30, Aza-Higashiura, Hiroshima, Matsushige-cho, Itano-gun(板野郡松茂町広島字東裏30(松茂町役場1階))
TEL 088-699-4300(in Japanese only)
URL http://www.town.kitajima.lg.jp/docs/15145.html

Aizumi Town Consumer Affairs Center(藍住町消費生活センター)
Consultation hours Weekdays 10:00~15:00
Closed Saturdays, Sundays, national holidays, year-end and New Year holidays
Location Aizumi Town Library 2F, 175-2, Aza-Inokuma, Okuno, Aizumi-cho, Itano-gun(板野郡藍住町奥野字猪熊175-2 (藍住町図書館 2F))
TEL 088-679-1848(in Japanese only)
FAX 088-672-1113

Itano Town Consumer Affairs Office(板野町消費生活相談所)
Consultation hours Weekdays 9:00~15:00
Closed Saturdays, Sundays, national holidays, year-end and New Year holidays
Location Itano Town Citizen Center 1F, 169-5, Aza-Kameyamanishi, Otera, Itano-cho, Itano-gun(板野郡板野町大寺字亀山西169-5(板野町町民センター 1F))
TEL 088-672-6099(in Japanese only)
FAX 088-672-1113
URL http://www.town.itano.tokushima.jp/2nd_page.php?id=347

Kamiita Town Consumer Affairs Consultation Counter(上板町消費生活相談窓口)
Consultation hours Weekdays 9:00~16:30
Closed Saturdays, Sundays, national holidays, year-end and New Year holidays
Location Kamiita Town Rural Environment Improvement Center 1F, 42, Aza-Kyozuka, Shichijo, Kamiita-cho, Itano-gun(板野郡上板町七條字経塚42(上板町農村環境改善センター1F))
TEL 088-694-6816(in Japanese only) ※Please call and make an appointment before visiting.
URL http://www.townkamiita.jp/docs/2015031900012/