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Tokushima International Consumer’s Forum 2023

Consumer policy, at the forefront.

The Tokushima International Consumer's Forum 2023
Overview

Consumer Empowerment
in the Digital Age

Thanks to the progress of our digital world, we have immediate access to information from all corners of the globe with just a tap of our fingertips, disregarding language barriers and national borders. However, convenience has a downside: online platforms are filled with fake reviews and dark patterns. Consumers are overwhelmed with information and often unknowingly give away their personal data while being influenced without their knowledge.

What dangers do consumers face in this rapidly advancing digital society? How can consumers protect themselves while still enjoying the convenience of the digital society? What role do consumers play in this new age?

To answer these questions, consumer leaders and next-generation leaders from around the world gather in Tokushima, which is leading Japan in consumer policy together with the Strategic Headquarters for Frontiers of Consumer Policy of the Consumer Affairs Agency (CAA). Now, from Tokushima to the world, we propose a new way of consumerism in the digital age. Our hope is that the conversations sparked at this forum will lead to the development of international consumer policy and encourage meaningful behavior changes that support a sustainable future for all.

Preview

PREVIEW

Highlights

HIGHLIGHTS

PROGRAM CONTENTS

[Video]
Date:
October 31, 2023 (Tuesday)
Venue:
4F, JR Hotel Clement Tokushima (1-61, Nishi, Terashima-honcho, Tokushima)
*This forum will be live-streamed.

Opening Remarks

10:30–10:50
Governor of Tokushima Prefecture
Special Advisor to the Prime Minister
(in charge of women's empowerment,
elderly people, and consumer measures)

Keynote Speech

10:50–11:50

Thirty Years of Digital Consumers-The Good, the Bad and the Future-

UK
Javier Ruiz Diaz|Senior Advisor on Digital Rights|Consumers International (CI)

Session

13:00–14:30 Joint Session with the Consumer Affairs Agency

Consumer Protection in the Digital Age-Present and Future-

Coordinator/
Japan
Hiroshi Aimoto | Vice-Administrative Chief|Strategic Headquarters for Frontiers of Consumer Policy, CAA
Panelists/
Japan
Antonios Karaiskos|Professor|Ryukoku University|
Fellow|“Shin-Mirai” Vision Forum,
Strategic Headquarters for Frontiers of Consumer Policy, CAA
Japan
Tsuneo Matsumoto|Emeritus Professor|Hitotsubashi University|
Visiting Senior Research Fellow|
International Consumer Policy Research Center,
Strategic Headquarters for Frontiers of Consumer Policy, CAA|Lawyer
Malaysia
Datin Roszanina Binti Wahab|Deputy Secretary General
(Consumer Empowerment and Management)|
Ministry of Domestic Trade and Cost of Living (MDT)
Philippines
Melquiades Marcus N. Valdez 2
Director, Consumer Policy and Advocacy Bureau|
Department of Trade and Industry|Lawyer
15:00–16:40 Future Session with Young People from Tokushima and ASEAN Countries

Consumer Behavior in the Digital Age-Our Recommendations-

Coordinator/
Japan
Takao Nishimura|Emeritus Professor|Yokohama National University
Commentator/
Malaysia
Participant representative of JICA Knowledge Co-Creation Program for Young Leaders of Malaysia
Presentation of
Case Studies/
Japan
Tokushima Ethical High School Student Committee
Panelists/
Students from Tokushima and ASEAN Countries
Japan
Naruto University of Education|Shikoku University|
Tokushima Bunri University|National Institute of Technology, Anan College
Malaysia
University of Malaya
Philippines
Cavite State University
Thailand
Sukhothai Thammathirat Open University

General Commentary

16:40–17:00
Japan
Hideki Nakahara|Emeritus Professor|Tokyo City University

Contact US

New Frontiers and Global Affairs, Consumer Policy Division,
Consumer Development and Safety Bureau,
Crisis Management and Environment Department
TEL.+81-88-621-2499
※ Japanese Only