文字サイズ
文字サイズ
We have received the following enquiry. “I found something I had wanted for a long time on the internet, so I went ahead and ordered it. I paid via bank transfer, but I received an e-mail from the online store saying that the item was out of stock and that I would receive a refund. To proceed, they are asking me to add them as a friend on LINE to get the refund. Is it safe to do so?”
「インターネットで以前から欲しかった物を見つけたので注文した。銀行振込したが、販売店から『欠品の為、返金します』とのメールが届き、返金の手続きの為にLINEでの友達登録を求められている。大丈夫だろうか」との相談が寄せられました。
This is a new type of scam where the refund is supposed to be made through communication on the LINE app, but before you know it, you have sent money to the other party’s account using ----Pay (payment apps).
これは、LINEでのやり取りで返金されるはずが、いつの間にか〇〇ペイ（決済アプリ）を利用して相手のアカウントに送金をしてしまうという新たな手口です。
After sending the money, the other party’s LINE account is deleted and further contact is impossible, so you cannot ask for a refund, and you will be cheated out of your money twice, along with whatever you paid for the merchandise in the first place.
送金してしまった後、相手のLINEアカウントは削除されて連絡が取れなくなり、返金を求めることは出来ず、先に払った商品代金と共に二重にお金を騙し取られることになります。
The National Consumer Affairs Center of Japan also advises caution, saying, “It is extremely unnatural to refund money through a payment app even though the product price was paid via bank transfer.” If you are told that they will refund you via “----Pay (any payment app),” be suspicious of fraud.
国民生活センターでも「商品代金を銀行振込で支払ったにも関わらず、決済アプリで返金するのは極めて不自然」と注意を呼び掛けています。「〇〇ペイ（決済アプリ）で返金する」と言われたら詐欺を疑いましょう。