Think carefully before you make a ‘Esute’ (Esthetique) beauty treatment contract!

“I saw an ad in a local magazine and went for a facial treatment to try it out. After the treatment, the staff recommended an expensive course. I couldn’t turn it down and ended up making a contract, but now I want to terminate the contract.” “I signed a contract and made a lump sum payment for a set of 10 body hair removal treatments over 1 year, however, I couldn’t continue after 3 treatments. I want reimbursement for the treatments I didn’t receive.” These are examples of enquiries about ‘esute’ beauty treatment contracts that we have received.

「タウン誌を見て、お試しのつもりで美顔エステに行ったら、体験後に高額なコースを勧められ、断れずに契約してしまった。解約したい。」、「年間脱毛エステ10回コースを一括払いで契約したが、3回で通わなくなった。未施術分を返金してほしい。」など、エステの契約に関する相談が寄せられています。

Regarding ‘esute’ contracts; if the contract period is for over 1 month, and the (payment) amount is over 50,000 Yen, the cooling off period applies for up to 8 days after receiving the contract documents. Also, even if the cooling off period has expired but it is still within the term of the contract and the (contract) cancellation fee, set according to law, is paid, a contract can be canceled for any reason part-way through.

エステ契約の場合、契約期間が1か月を超え、かつ契約金額が5万円を超えるものは、契約書面を受け取ってから8日間は、クーリング・オフができます。また、クーリング・オフ期間が過ぎても契約期間内であれば、法律で定められた解約損料を支払うことで、理由を問わず中途解約ができます。

To prevent trouble, do not make a contract off hand. Check and make sure you fully understand the terms (length) of the contract, content, and if the treatment is really necessary. Also, be sure you will be able to pay for the treatment, etc.. Think carefully before you decide!

トラブルを未然に防ぐためには、その場ですぐに契約せず、契約期間や内容を確認したうえで、本当に必要な施術なのか、無理なく自分に支払える金額なのか等をよく考えて、慎重に判断しましょう。